The Knowledge-Advantage system consists of proprietary assessment tools and a web-based portal – all designed to enhance collaboration between your sales team and their customers.

This straight-forward, customer-first approach ensures that you deliver exactly what’s required, while at the same time helping your sales team make the best use of their selling day.

Our customer engagement process is guided by a suite of assessment tools that help salespeople understand their customer’s organization and obtain the information required to deliver the appropriate solution.

Both buyers and sellers benefit when each understands...

WHY is the initiative important?

Customers confirm that the initiative is consistent with the organization’s goals and priorities. In other words, that it’s worth doing.

Salespeople understand where the initiative ranks in terms of importance to their client. This information helps them determine if the opportunity is “real” and worth pursuing.

WHAT are the specifics?

Clear understanding of customer requirements ensures that the appropriate solution is delivered - quickly and economically.

Salespeople can efficiently leverage their internal resources to deliver a solution that delights their customer.

HOW will the initiative be measured?

Customers understand the initiative’s worth to their specific role and the criteria used to judge success. Gains in performance are clearly displayed and the value of enabling the infrastructure is made obvious.

Salespeople gain a clear understanding of the business and personal “stakes” involved for all customer groups.

See the Whole Picture Our proprietary web portal will help you leverage your sales activities and collaborate with customers. Enjoy the benefits of a single repository that catalogs all internal communications and customer interactions. Improved Internal Communications Depend on a dedicated portal to share information, assign activity plans and view the latest customer developments in real time. By streamlining these internal processes, you’ll spend less time on administration and more time where it counts – in front of customers. Enhanced Sales Management Capabilities Our platform recognizes the key role of the sales manager and equips them with the technology to proactively coordinate and coach sales activity and their selling efforts. When managers have real insight into their team’s selling activities they can become involved and make a difference. Make your managers better leaders by providing them with clear standards, activity tracking tools and ongoing support. Collaborate with Customers Invite your customers into the sales process and help them craft the solution they need. Your customers will really appreciate the structured approach and the ability to view project status in real-time 24/7.